Contact Us

Need a hand? Here's how to reach the GPL Market team and what to include so we can help fast.

How to reach us

The fastest way to get help is by email at support@gpl.market. If you're logged in, you can also open a ticket directly from your Support page so your message is linked to your account and orders.

Specific questions

Billing & refunds: please review our Refund Policy first, then email support@gpl.market with your order number.
Privacy & data requests: contact privacy@gpl.market.

What to include

To help us resolve your issue quickly, please include:

The email address on your account.
Your order number, if your request relates to a purchase.
A clear description of the problem, and screenshots where relevant.

Response time & scope

We aim to respond within 24–48 hours, Monday to Friday. Please note that we provide support for file access and downloads, but we do not offer custom development or installation services for third-party products.